Please see the description above for product-specific material information and care instructions as each product line may vary.

Metal: We work with gold-plated sterling silver jewellery. Care and consideration when wearing each product is important to preserve its condition and structure. 

To ensure a long life span we would avoid jacuzzis, lots of swimming pool use and chlorine contact. Silver is especially sensitive to chlorine and cleaning chemicals, so please bear this in mind when wearing your Nix and Noa item.

Due to the nature of the products, tarnishing over time with age is normal, like all wear and tear.

Pearls & Semi Precious Stones: Our Semi precious stones & pearls are very delicate - each should be cleaned with a soft, clean gentle cloth. 

You should avoid perfume in close contact with any pearls and precious stones to avoid damage. Bleach, chemicals and cleaning products should be avoided at all costs as they will be extremely abrasive and can ruin pearls, stones, metals and clasps.

For more information, please get in touch. Contact Us.

FREE UK Standard Delivery: 3-5 working days - £2.99

UK Next-Day Delivery: 1 working day - £8.99 (order before 2pm)

Gift Wrapping & Next-Day Delivery: 1 working day - £9.99 (order before 2pm)

Gift Wrapping includes our signature yellow bags, a hand-written note, gift receipt and Next-Day Delivery.

Orders placed after 2pm will be processed the next working day.

Processing and shipping times may vary depending on the items you've ordered and the shipping method selected. You can find an estimated timeline for your order at checkout.

Returns
To qualify for a return, the item must be in a resalable condition, which means it must be unused, unopened, and have all the original packaging. Unfortunately, we cannot accept returns on sale items, gift cards or for earrings for hygiene reasons.

For more info, please visit our FAQs.